SHIPPING

We offer free standard shipping on all orders over $99 before tax.

Orders under $99 are subject to an $8 shipping fee for standard service

Express shipping is available on all orders for $15

Please note that we can only ship to addresses within Canada

 

RETURNS

RETURNS & EXCHANGE POLICY We want you to love our products. If you are in any way unsatisfied with your purchase, please email us at info@luxefragrance.ca with a Return/Exchange Request within 30 days of receipt. To complete your exchange, we require a receipt or proof of purchase.  Returns/exchanges are accepted on regular-priced merchandise that is in brand new condition. Please send an email to info@luxefragrance.ca and include your invoice number and the reason for your exchange request. We will get back to you within 24-48 hours confirming the exchange, along with the address to ship your items to. If making an exchange, be sure to indicate the replacement product you would like. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will not be responsible for reimbursing any shipping fees. Please provide us with a tracking number when making a return/exchange as we do not assume responsibility for delayed or lost packages. Please note that all sale items are final sale.